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Returns and Exchanges
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To return or exchange an item, please fill out the The Pittsburgh Fan Return/Exchange Form on the back of your packing slip. This form must be filled out and included with your exchange or return.
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Send all Returns/Exchanges To:
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The Pittsburgh Fan
C/O Returns and Exchanges
101 Eastern Ave
Bensenville, IL 60106
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Policies:
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To receive either a credit toward an exchange or a credit on your charge account, please note that all returns and exchanges must be in new, unused or unworn condition with the original tags and stickers attached.
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Items deemed used or worn will be shipped back to the customer at the customer’s expense.
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Returns and exchanges are permitted within 30 days of the order date on your Packing Slip.
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Returned items will be credited back to the original credit card used to make the purchase. We cannot credit shipping charges for returned items.
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For exchanges, please enclose a payment of $4.95 for return shipping.
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Since lost return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier for the return shipment.
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Custom jerseys will not be accepted for return or exchange. All Custom Jersey sales are final.
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For hygenic reasons, swimwear and underwear will not be accepted for return or exchange. All sales are final.
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In the rare case of an order processing error by The Pittsburgh Fan, we will issue a credit for your shipping charges.
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